Stay tuned to future updates from GGG and keep trying and reporting things. They recently posted in a few of the low-spec Mac crash threads with the good old 'Thank you for the report, we're looking into this.'

There's a few ways forward from here and I have no idea whatsoever which one GGG is taking nor any idea of how the patcher and client is currently made, but:Ī) scrub all AVX and AVX2 code from the patcher and client, losing some performance on all Intel machines and possibly enabling the translated version to run on Apple Silicon ī) leave the Intel build alone and also compile natively for Apple Silicon, with an unknown amount of engineering effort to get all their dependencies to work on the platform. This is incidentally the reason why there's a bunch of people on 2012-era machines that are unable to run even the patcher as they're on CPUs just before the Haswell generation where Intel introduced AVX2 to their hardware. Those are explicitly not supported in Apple's Rosetta 2 translator and any code using them will fail hard as shown. If you will use the email that you've purchased your subscription you won't have to worry about anything else as our team will quickly identify your license and subscription on our platform.As it currently is, Path of Exile's Intel (x86_64) build is compiled leveraging the power of the AVX and AVX2 instruction sets. Please, just send us an email at so our team could cancel your subscription. It's annoying to be constantly reminded even if I've paid! So I removed the entire application and found another product that does a better job. Even the request page you linked to above (which I have never been able to find a link for) doesn't specifically list billing/account as a topic. On the documentation page none of the topics give any indication as to how to address this specific request. Then, in the FAQ section I tried to find 'billing' or 'account support' as an email or phone number. Why? So, I had to create a new account despite the fact that the subscription reminders do go to an existing email account and i thought I had logged into my account in the past. Unless you have an account in this forum, there's no way to access the required information about BILLING. This link sent me down a rabbit hole instead of simply providing the same email address as above which I thought was ONLY for product and technical support. I did look for a support email address but here's what's at the bottom of the reminder emails:įind an answer to your question or submit a request here ().

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